How To Solve a “Hold For Authentication” Error
(In 3 Easy Steps)
If you’re sending a print job and the printer says “Hold for Authentication”, please try the recommended solution below.
Step 1: If you get this error click on the printer icon in your dock and a window will pop up.
Step 2: Click on the padlock with the circular arrow around it.
Step 3: Make sure your username and password are typed in and the checkbox is checked and click “OK”.
Did It Work?
If it worked, you are all set. If further assistance is required, go ahead and open a ticket. Our IT team will respond for further resolution.