User Account

Password Reset Link - Invalid/Used Error
Typically this error message is displayed when the Continue button is clicked multiple times which invalidates the previous one.  When you have a mome...
Mon, Jan 24, 2022 2:08 PM
Clearing Saved Passwords (IC)
Go to the three dots in the upper right corner   Click settings Under the Autofill section click passwords At the top of the screen you will see S...
Mon, Jan 24, 2022 2:08 PM
Student Instructions For Resetting Passwords
1. Click the Forgot Password link on the Student Portal login page. 2. Enter your username (student usernames should look like the one below). ...
Mon, Jan 24, 2022 2:08 PM
User Account Access
When a user requests an activation key, you should ALWAYS make sure they do not already have an existing account.  Note: A user may show as not having an ...
Tue, Aug 30, 2022 2:52 PM