How To Submit A Help Center Ticket

Open the Help Center dashboard page
- You can access the Help Center in one of two ways:
  - Direct Link: https://fixit.rlas-116.org/support/home
  - Through the RLAS Website:
    - Go to https://www.rlas-116.org
    - Click Menu in the upper-right corner
    - Select Staff Resources
    - Click Internal Resources
    - Then select Help Center (Fix-It) Ticket
Log into the Help Center
- Click Login in the top-right corner
- Select Sign in with Google
- Choose your district account when prompted
Submit a ticket
- Once signed in, click the Submit a Ticket card
- Select the desired Workspace you wish to submit to
  - There are 5 workspaces you can pick from:
    - Technology -
    - Safety -
    - Facilities -
    - HR -
    - Finance -
- Complete the ticket form (fields marked with a red asterisk are required)
- Click Submit at the bottom of the form